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1-2 business daysBook a call with an expert
Mon-Fri 9AM-5PMYou can reset your password from the login page by clicking 'Forgot Password' or from your account settings.
Go to Settings > Profile to update your personal information.
You need to be 18+ with a valid government-issued ID and proof of address to open an account. KYC verification is required under European banking regulations.
Internal transfers are instant. External transfers take 1-3 business days.
Daily limit is $100,000 for wire transfers and $10,000 for external transfers.
Internal transfers are free. Wire transfers have a $25 fee.
We use 256-bit encryption, two-factor authentication, and operate under European banking secrecy standards with full GDPR compliance.
Contact us immediately at +44 20 3917 8200 or lock your card in the app.
Go to Settings > Security and enable 2FA with your phone number.